Shipping policy
All orders will be fulfilled within 1-3 business days. Once your order has been shipped, orders will arrive within the specified shipping times below.
Canada
• FREE SHIPPING ON ALL ORDERS
• Expected Shipping Time: 2 - 8 business days*
*BC and Alberta shipping time may take up to 10 business days during peak seasons.
United States
• $59 USD on all orders
• Expected Shipping Time: 3 - 8 business days
We cover all shipping and duty costs. However, due to recent U.S. trade policy changes, we cannot guarantee shipments to the United States may not change. Canadian orders are not affected—shipping within Canada remains free. Thank you for your understanding and continued support.
United Kingdom & Australia
We now offer discounted flat rate DDP* shipping to customers in the United Kingdom and Australia!
*Delivered Duty Paid (DDP) Shipping - We cover all customs, duties and taxes. There will be no added cost to you.
• United Kingdom: £49.99 GBP
• Expected Shipping Time: 5 - 12 business days
• Australia: $99.99 AUD
• Expected Shipping Time: 9 - 18 business days
Rest of the world
Unfortunately we do not ship to other countries at the moment. If you have any questions, please reach out to us directly.
Contact Information
If you have any questions or concerns regarding our shipping policy or your specific order, please contact our customer support team through chat or at shop.jackoco@gmail.com.